Our buyer's premium is 20% + VAT. This includes telephone bidding and commission bids. We offer an online bidding service via easyliveAuction.com for bidders. No in room bidding, the room is closed during the Auction. Telephone bidding is on a first come first served basis. Please note that any lots purchased via easyliveAuction.com live auction service will be subject to an additional 3% commission charge + VAT at the rate imposed on the hammer price or no commission for the internet bidding if the ‘Flat Fee’ has been chosen at registration. *Buyers premium on timed auctions is 22% VAT. ALL payments from outside of the UK regardless of amount, must be paid in full via bank transfer. We are still accepting cash payments. Payment can also be made in person at our offices with a debit card. Otherwise all payments must be made by bank transfer or via the 3D secure link on your invoice. Lots shall be paid for in full and taken away from the Auction room no later than 7 Days after the Auction finish Date. Storage fees of £2 per Lot per day will be applied after 7 days of the auction date. If after 7 days after the conclusion of the sale Lots are not cleared they may then be sold immediately either publicly or by private treaty, without notice being given to the buyer. to recover costs. Any Balance after costs will then be refunded. Collections are Preferably by appointment please contact us to book a slot. You will need to bring your own boxes and packaging materials.

We are able to offer a restricted in-house postage and packing service for smaller items only Jewellery etc. Please contact us prior to the auction for a quote, or click the 'request quote' button when you receive your invoice. By clicking this button you are instructing us to pack your item(s) and inform you of the cost. We use Royal Mail Tracked. We have a minimum charge of £15. For Larger items you should either collect yourself or arrange for a courier to pick them up. Items will not be released to a courier unless full payment has been received. PLEASE NOTE: Timescales We can be inundated with many requests for postage and packing on the first few days following an auction. We employ additional staff to help cover this demand but as most of the requests come in over a short period it can take some time to work through them. We aim to dispatch your parcel as soon as possible but in periods of high demand it can take up to three weeks to process. Damage/Breakages in transit We insure all parcels for loss but we are UNABLE to insure for damage or breakages during transit. Please note that we are unable to offer in-house packing and shipping for tea services, dinner services or similar. In most cases we are unable to pack and send framed and glazed items. We are unable to ship any bladed items, or lighters. We are no longer able to offer shipping to Russia or China.